The UK equine market is an incredibly dynamic and developing industry. The British Horse Society estimate that 6% of the UK population have ridden a horse in the last year with the equestrian industry thought to be worth around £3.3 billion annually. Sovereign Horseboxes are a top tier UK manufacturer of bespoke luxury horseboxes, bringing together cutting-edge innovation, increased functionality and a genuine passion for the Equestrian industry. Each horsebox is meticulously handcrafted to meet each of the customer’s requirements, and their friendly and professional customer service is a hallmark of their service.
The Board of a Regulatory Body of approximately 60 people was struggling to keep track of multiple projects and the associated costs, necessary to understand the progress of high-risk and high-value projects. The organisation had a history of using external consultants to build systems to enable reporting to the board on major projects. Unfortunately, the systems were not working as they should. Staff lacked confidence in the systems and were using disparate methods to provide project reporting to the Board. Staff were cynical about further initiatives, and were concerned that management would impose a new system from the top down. Merielle Ghali was asked to lead an internal project team to improve oversight of all projects, large and small scale. A combination of: A consultative, collaborative approach that involved asking individuals what did and did not work in prior systems Analysis of processes and day to day working practices led to the development of a new solution. The new solution blended Prince 2 project management methodology with bespoke processes geared towards the needs of the organisation. The Board received regular highlight reports detailing project activity, along with Risks and Issue registers. Merielle built a Programme Office (PMO) using in-house staff to implement the new system, and support colleagues. This ensured buy-in across the organisation. The new solution was delivered within three months, from inception to business as usual. Individuals benefited from the visibility of project push and pull points, which the Board were able to see across all projects to make the right decisions.
Our latest case study aboard the luxury ‘My Mosaique’ yacht, analyses the performance of the XCommNet internet bonding service in an environment where many internet providers find it difficult to perform and achieve their optimum output. This case study highlights not only the performance of XCommNet throughout this project, but also its adaptability and flexibility to perform in challenging circumstances. The My Mosaique yacht required fast and secure internet to ensure smooth operation during business meetings and discussions at a leading international corporate event and the below report provides a detailed overview into how XCommNet achieved this.
App2Chat is a clever application for busy people who want access to affordable business telephony whilst retaining the flexibility of a personal smartphone, all on the same device. Launched in December 2015 to an extremely positive reception, one of the first organisations to apply the solution's capabilities was Shaking Hands. This vibrant enterprise hub serves Croydon’s burgeoning business community, and its ever increasing membership includes a high number of tech companies – exactly the type of early adopters who may themselves be keen to try out App2Chat’s innovative approach to telecommunications. Itself a relatively new organisation, Shaking Hands is an agile operation run by just three people. App2Chat boss Nolan Braterman recognised an opportunity in Shaking Hands; as well as being exactly the type of organisation that would benefit from the telephone service, Shaking Hands is now a fantastic conduit for spreading the App2Chat message to other SMEs.
67% growth in just two years That’s the growth Inflectiontech has achieved in the last two years. Obviously they are making the right noises, telling the right stories and making sure their target audience understands how they can help. Inflectiontech has been a client of SME Needs since mid-2011, when they were, for the majority of the time, an IT cabling firm which had a great reputation for quality service that had been built up over 30 years. Mark, the Managing Director, wanted to take advantage of this by building on the vast experience and knowledge which had been built up over this time by moving the company towards a more consultative approach and into providing IT infrastructure advice and project management services to mid-size corporates in London and the South East.
Savings result: 46.7% £2.9m A large catalogue distribution company with a baseline spend of £6.5M for a three year contract to supply all telecommunication services. Including Mobiles, Landlines, PBX Maintenance & Data lines.
Pricing competition is fierce for TV, broadband and mobile service providers. To attract new customers, BT wanted to build exclusive offers for affiliate marketing networks, without cannibalising sales in other marketing channels. Partners like Groupon, Wowcher and Living Social are always supportive of running short-term campaigns with deals for their users with a 50% discount or more. Discounting online products creates a mass-leakage challenge for BT because offers can be shared virally - with no control.